Refund Policy

Each outfit change uses one free change or one credit. If your photo is rejected by the safety check, nothing is charged. If generation fails, times out, or a result is removed after review, the change goes back to your balance automatically — no need to contact us.

You can ask for a full refund of a credit pack within 7 days of buying it, as long as none of its credits were used. Email support@clothchanger.com from your Google account's address with the date and amount of the purchase. When the refund is issued, the pack's credits are removed.

Credits spent on results that were delivered aren't refundable, including when you don't like how a result looks. The exception is a technical failure on our side, such as a result that was charged but never delivered: tell us and we'll return the credits or refund the payment.

Free daily changes have no cash value, can't be refunded and expire at 00:00 UTC each day.

Approved refunds are sent back through Waffo to the payment method you used, usually within 14 business days of approval; your bank may take a few more days to show it.

Please contact us before opening a payment dispute; most problems are solved quickly by email. When a payment is disputed or reversed, the credits from that purchase are removed.

Email support@clothchanger.com with the date and amount of the payment. We reply within 2 business days. Mandatory consumer rights in your country still apply.